Current Openings

Responsibilities:

• Answer & Handle Call & Emails, Including Emergencies. Directing each call & email to correct department or management.  
• Serves customer by providing product & service information, resolving product & service problems.
• Centralize each job & their routes for each technician.
• Ensure that each tech is equipped with proper knowledge, tools and materials for each job assigned.
• Manage service agreements. 
• Following up on jobs and work orders.
• Confirming and providing repairs vs replacement options
• Researching and gathering equipment, parts labor cost.
• Preparing providing estimates to clients based off the information and prices gathered.
• Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed.
• Creating Invoices and ensuring all information of items and times are billed correctly.
• Distributing Invoices for each appliance job.
• Closing nonbillable jobs and unapproved estimate. 
• Must be able to multitask.
• Need to be proficient in spelling and grammar.
• Must be able to retain information given.